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Support
Our Support team is extremely knowledgeable about
hosting technology, and provides friendly and helpful support at
all times. They are aided by our technical support team, which is
a highly trained array of experts, who are extremely experienced
in troubleshooting and administration.
Our Server Network
K-Hosting
Solutions Servers are connected to an extremely powerful and fully
redundant network (no single point of failure). Our network has
over 20 GB/s of available bandwidth from Tier 1 transit providers.
K-Hosting Ticketing System
K-Hosting Solutions Support: We have created an online ticketing
system for our clients and ourselves to streamline our support services.
This helps us seperate route your calls more efficiently in order
to provide you with quality support. Click more to Submit a ticket.. |
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 (403)835-5268 |
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October 2,
2006 Webmail
Modifications
K-Hosting will be discontinuing support for NeoMail
due to the webmail application reaching End of Life
(EOL) status. Thank you very much for your continued
patronage & for trusting Cube Intermedia with your
web site(s). Any questions feel free to e-mail support@k-host.ca .
August 17,
2006 Kernal
Upgrade
Admins will be performing kernel upgrades on all servers.
In order to boot into the new kernel, all servers must
be rebooted. Please expect a minor service interruption
of less than 5 minutes per machine. Should you experience
any further issues please e-mail our support team immediately
at support@k-host.ca .
April 7, 2006 Kernal
Modification
Another Minor Upgrade that is just mainly a configuration
change. This should not have any downtime.. Any questions
feel free to e-mail us at support@k-host.ca
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