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Support

Our Support team is extremely knowledgeable about hosting technology, and provides friendly and helpful support at all times. They are aided by our technical support team, which is a highly trained array of experts, who are extremely experienced in troubleshooting and administration.

Our Server Network

K-Hosting Solutions Servers are connected to an extremely powerful and fully redundant network (no single point of failure). Our network has over 20 GB/s of available bandwidth from Tier 1 transit providers.

K-Hosting Ticketing System

K-Hosting Solutions Support: We have created an online ticketing system for our clients and ourselves to streamline our support services. This helps us seperate route your calls more efficiently in order to provide you with quality support. Click more to Submit a ticket..

 (403)835-5268
October 2, 2006   Webmail Modifications
K-Hosting will be discontinuing support for NeoMail due to the webmail application reaching End of Life (EOL) status. Thank you very much for your continued patronage & for trusting Cube Intermedia with your web site(s). Any questions feel free to e-mail support@k-host.ca .
August 17, 2006   Kernal Upgrade
Admins will be performing kernel upgrades on all servers. In order to boot into the new kernel, all servers must be rebooted. Please expect a minor service interruption of less than 5 minutes per machine. Should you experience any further issues please e-mail our support team immediately at support@k-host.ca .
April 7, 2006  Kernal Modification
Another Minor Upgrade that is just mainly a configuration change. This should not have any downtime.. Any questions feel free to e-mail us at support@k-host.ca



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